Shipping / Order Status
Where can I get the brands DARÀ by daniela rambaldi AND TRUST THE JOURNEY by daniela rambaldi?
All of our products are available on our website only.
Can we get the brands internationally?
DANIELA RAMBALDI is proud to offer International Delivery. Our packages deliver within 2 – 10 business days after you have received a confirmation email. We ship with DHL internationally. You can refer to our SHIPPING POLICY for all additional shipping details.
When can I get products that are out of stock?
DANIELA RAMBALDI makes its best effort to restock. You can subscribe to get notified when an item is back in stock directly from the item page. You can also send an email to email@example.com and be sure to enter the item code and the size that you are interested in, and we’ll email you if the item becomes available!
How much does shipping cost?
We offer Free Standard Shipping in Europe on all orders 150+ euro. For all other countries, it is Free Standard Shipping on orders $350 USD and above.
DANIELA RAMBALDI will send you an automatic email when your order has been shipped. We will also provide you with a tracking number so that you may check the status of your order at your convenience.
NOTE: DUE TO THE COVID-19 PANDEMIC DELAYS MAY OCCUR. PLEASE BE PATIENT AS IT IS NOT IN OUR CONTROL.
Returns & Exchanges
What is your return policy?
Can I modify my order once it is placed?
We will try our best to accommodate modifications to orders that are new. If an order is in processing, it has already been sent to our shipping department and we will be unable to modify it further. We cannot cancel any orders. For any further inquiries about your order, please email us at firstname.lastname@example.org with your inquiry described in full, as well as your order number.
Are all sales final?
If you purchase a sale item, it is not final sale. If you purchase an item during a sale, with a promotional code, it is FINAL sale. We will allow exchanges if the size didn’t fit, but only if the size you need is available. If not, unfortunately we will not be able to accept a return on that item purchased during a sale.
Something is wrong with my order. How do I contact you?
Please contact us at email@example.com and one of our team members will assist you as soon as possible.
Am I required to create an account to place an order?
No, but it will simplify your future orders.
What forms of payment do you accept?
We accept PayPal and major credit cards such as VISA and MASTERCARD
Where is DANIELA RAMBALDI located?
DANIELA RAMBALDI is located in California, United States. While we do not have a physical store at the moment, we are strongly considering the option in the future.
How do your sizes run?
Our clothing runs true to size. For exact information on our sizing, please visit our size guide.
Will I be charged sales tax with my order?
All Sales Taxes are included on all orders. US orders may be charged duties and taxes depending on the law in their country. Those are the responsibility of the customer.
My question isn’t listed here. How can I contact you?
DANIELA RAMBALDI loves to connect with its customers and is happy to answer any additional questions that you may have. While most commonly encountered questions can be answered by visiting our FAQ page, you can send us a message at firstname.lastname@example.org if you have any additional inquiries.